how do i fix my apple music it keeps saying cannot connect

Hi jalon18,

and welcome to this Apple (user-to-user) Community!

Re: "how do i fix my apple music it keeps saying cannot connect

I try tapping on a song for example high hopes it says with a pop up “cannot connect”

(1) You can check your wi-fi / internet connection is working ok. Eg: is Safari working ok?

(2) You can try restarting your iPhone or iPad (or on Mac: use Apple menu > Restart) to re-establish the connection:

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(3) If you still need help: Check whether your device (or Mac) has an update waiting to be installed:

Updates often have bug-fixes / security updates / etc., and keeping updated can oftn side-step issues.

• Check in Settings (or System Settings on Mac) > General > Software updates.
• If you choose to update the OS: Reminder: It is wise to first back-up your iPhone or iPad, or your Mac

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If you still need help: See what to do, and follow the steps in the article blow:

(4): If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

(5) If you’re not an Apple Music subscriber: The article: Subscribe to Apple Music on iPad - Apple Support

Eg: says:

: " ... you can use Music to play music synced to iPad from a Mac or a Windows device,

play and download previous iTunes Store purchases, and play Apple Music radio for free".

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If needed:

Apple Music Support website has info. / support / contact options etc.:

Music - Official Apple Support