Smoke from Ipad 5th Gen 12.9

My ipad got hot out of nowhere and smoke started coming out of the speaker area. All I could smell was this burning smell. I turned the ipad off, put it in front of the ac vent thinking this would stop the heat but it didn't and it continued to overheat. Now I cant turn the ipad back on nor charge it up. I don't have insurance on it and nor do the apple store fix this issue. They only replace them. Can anyone help with this issue?

Posted on Nov 10, 2025 5:30 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2025 3:39 AM

Do not, under any circumstances, attempt to use or charge the iPad. For safety, keep the iPad dry - and away from any combustible materials or surfaces.


You would be best advised to directly contact Apple Support for safe disposal instructions. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


You might also take the iPad to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist. You do not require an appointment.

Genius Bar Reservation and Apple Support Options - Apple

5 replies
Question marked as Top-ranking reply

Nov 11, 2025 3:39 AM in response to Szx355

Do not, under any circumstances, attempt to use or charge the iPad. For safety, keep the iPad dry - and away from any combustible materials or surfaces.


You would be best advised to directly contact Apple Support for safe disposal instructions. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


You might also take the iPad to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist. You do not require an appointment.

Genius Bar Reservation and Apple Support Options - Apple

Smoke from Ipad 5th Gen 12.9

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