Failed to update payment system on MacBook

Good afternoon. On the MacBook it says in the system settings to update the payment system. but when I click there it says failed to connect and repeat. although the internet is good




[Edited by Moderator]

MacBook Pro 15″, macOS 13.7

Posted on Nov 11, 2025 7:03 AM

Reply
1 reply

Nov 16, 2025 10:38 AM in response to anatoly292

anatoly292 wrote:

Good afternoon. On the MacBook it says in the system settings to update the payment system. but when I click there it says failed to connect and repeat. although the internet is good


[Edited by Moderator]


re: Failed to connect


ref: If you need to change or update your Apple Account ...


ref: Manage and use your Apple Account - Apple Support



if you have an issue you can try logging in to https://www.icloud.com/ and make changes.


if it is a temporary server issue simply try a different hour/different day and compare your results.



Sign out of your Apple ID/Account /iCloud on the Mac and back in again and compare your results

Sign in to or out of your Apple Account on Mac - Apple Support



further—

Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/https://support.apple.com/contact


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support






Failed to update payment system on MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.