Side button broken but want to turn it off for apple pay

Even using assisstive touch, when you go to enable assisstive touch for apple payments - it prompts you to double click.

Any way around this?

iPhone 13

Posted on Nov 11, 2025 7:52 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2025 8:18 AM

Sorry, no. Disabling Passcode will remove all cards from your Apple Wallet. You’ll need to get the button fixed. Sorry.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

1 reply
Question marked as Top-ranking reply

Nov 11, 2025 8:18 AM in response to inesr218

Sorry, no. Disabling Passcode will remove all cards from your Apple Wallet. You’ll need to get the button fixed. Sorry.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

Side button broken but want to turn it off for apple pay

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