Apple Cash set up in "loop".

I'm trying to set up apple cash to accept payment from a friend, but it literally wont work. I put in all my info, press done, and it immediately starts the process again, in an infinite loop. this is really annoying and I would really like to get this fixed.

iPhone 16, iOS 18

Posted on Nov 12, 2025 5:24 PM

Reply
1 reply

Nov 13, 2025 1:08 PM in response to d_pamfil

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/


For general information about prepaid accounts, visit cfpb.gov/prepaid. 

Apple Cash set up in "loop".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.