AppleCare purchase denied for MacBook Pro
I purchased a MacBook Pro 14 M4 Pro on November 13, 2024. Today, I wanted to purchase AppleCare, but in Poland this is only possible through the support hotline. There, my request was denied, with the explanation that the warranty expired on November 12, 2025. The official information, however, refers only to a 12-month period from the date of purchase, not to the warranty itself.
The system shows that I am still eligible to purchase AppleCare, and I have the option to click “Add,” but this then directs me to the hotline, which refuses the purchase. Is this the correct procedure?
In my opinion, the one-year period since purchase ends today, November 13, 2025, at the end of the day.
Thank you.
