Different external display resolution after MacBook Pro upgrade

I recently upgraded from a 13" 2020 Intel MacBook Pro to a 14" 2025 M5 MacBook Pro. In both cases I was / am using a Benq PD3220U Thunderbolt external monitor at the same time as the built-in display, but my new M5 MacBook Pro doesn't show me the preferred resolution of 3360 x 1890. The maximum (native?) resolution of 3840 x 2160 is too small compared to the built-in display, the next available option of 3008 x 1692 is too big.


How can I make my new M5 MacBook Pro use the same screen resolution that was available to my old Intel MacBook Pro? Both machines are fully up to date with Tahoe 26.1.




As an unrelated aside, since 26.0 System Settings > Displays reports the default resolution as being 1920 x 1080 on both machines, whereas the native resolution according to the manufacturer is 3840 x 2160.

Posted on Nov 18, 2025 3:52 AM

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11 replies

Nov 18, 2025 5:53 AM in response to muppix

in Retina scaling modes, the Mac draws on an internal canvas that has twice as many pixels as the nominal Displays Settings resolution in each direction.


So Retina “like 1920x1080” draws at 4K detail. Retina “like 3008x1692” draws at a 6K level of detail, then downscales the picture to fit on the 4K display.


Retina “like 3360x1890” would involve drawing at a greater than 6K level of detail. I don’t know whether the plain M5 chip supports that or not.

Nov 19, 2025 7:20 PM in response to muppix

<< Why should I choose that one when I want a different resolution? >>


On modern Macs that have the ability to scale the text you see, best results are obtained by using the full native resolution, and having the Mac scale the text (ONLY) for preferred legibility.


In general, poorer results will be obtained by changing the resolution of the entire display. That is why I recommended using Mac Scaling feature instead of manually adjusting resolution.


¿Do you have a need for setting a a manual resolution? if so, please explain -- there are some other solutions that might be able to solve certain issue with resolutions.



but if you have a compelling reason to scale the display resolution

Nov 19, 2025 3:52 AM in response to muppix

Re: “Both happily run the maximum resolution of 3840 x 2160 without difficulty“


If the display has a LCD panel resolution of 3840 x 2160, the 3840 x 2160 selection in Displays Settings will not select a Retina mode. The internal drawing canvas will have 3840 x 2160 pixels - instead of the 6720 x 3780 pixels that would be required for Retina “like 3360 x 1890” mode.


In other words, the 3840 x 2160 setting only requires pushing around about 1/3rd as many pixels, internally, as your desired setting.

Nov 19, 2025 4:05 AM in response to muppix

Re: “Which is interesting but doesn't get me closer to answering my question: how to get my new M5 to use the same resolution as my old Intel.”


There is no guarantee that there is an answer that you want to hear. What if it turns out that the hardware in the plain M5 chip simply doesn’t support Retina “like 3360 x 1890 mode? That a 6720 x 3780 canvas is, for this chip, a bridge too far?


I don’t know that this is the case, but I can’t rule it out, either. Especially if you have set Displays Settings to show all resolutions, as a list, and the desired Retina mode is not there.

Nov 18, 2025 5:57 AM in response to muppix

Re: “As an unrelated aside, since 26.0 System Settings > Displays reports the default resolution as being 1920 x 1080 on both machines”


It is probably showing you “UI looks like” resolutions, not the native LCD panel resolution. System Information will show you both the “UI looks like” resolution and the resolution of the internal drawing canvas, but even it may not show you native LCD panel resolution.

Nov 19, 2025 1:45 AM in response to Servant of Cats

Retina “like 3360x1890” would involve drawing at a greater than 6K level of detail. I don’t know whether the plain M5 chip supports that or not.

It's a valid observation but I don't think it's the answer, because:


  • 2025 M5 feels vastly more powerful in every way than 2020 Intel
  • Both happily run the maximum resolution of 3840 x 2160 without difficulty


So why would 3360 x 1890 be a problem for the 2025 M5?

Nov 19, 2025 1:51 AM in response to Servant of Cats

It is probably showing you “UI looks like” resolutions, not the native LCD panel resolution. System Information will show you both the “UI looks like” resolution and the resolution of the internal drawing canvas, but even it may not show you native LCD panel resolution.

I'm sorry but I don't know what a UI looks like resolution is - to me a 10x10 grid is a 10x10 grid regardless of the size of the pixels. You may have a point though; on the M5, System Info reports the 14" display as 3024x1964 Retina whereas System Settings gives the default resolution as 1512 x 982. Guess the answer to that one hinges on the definition of default.


Which is interesting but doesn't get me closer to answering my question: how to get my new M5 to use the same resolution as my old Intel.

Nov 19, 2025 3:59 AM in response to muppix

Re: “I'm sorry but I don't know what a UI looks like resolution is”


That is the term that System Information uses for the Displays Settings “resolution”, unless things have changed in Tahoe.


Retina-aware applications size text and objects as though the display only has that many pixels. Then, if the display is in a Retina scaling mode, they draw things in finer detail using the internal canvas resolution.

Nov 19, 2025 8:18 AM in response to Servant of Cats

There is no guarantee that there is an answer that you want to hear. What if it turns out that the hardware in the plain M5 chip simply doesn’t support Retina “like 3360 x 1890 mode? That a 6720 x 3780 canvas is, for this chip, a bridge too far?

That's a fair comment, but I'd be surprised since a 5 year older Intel processor runs it without problems. Stranger things have happened... 🤷🏻

Different external display resolution after MacBook Pro upgrade

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