iPad: Unable to open or attaching files from files-app to non Apple apps

Hi!

I have problems open or attaching files from the files-app to non Apple apps.

Let’s say I want to upload a document to ChatGPT, or open a PDF in Acrobat or adding a file for listening in Speecify, I can’t open it. Doing the same on my iPhone works perfectly.

The behaviour is somewhat different depending on the app i try. ChatGPT gives an error message, so does Acrobat reader but Speecify you just can’t click on the file to open. Nothing happens.


I´m not sure when the problem started so I can’t relate it to any specific situation. I know I was furious with the new preview-app on my iPhone and uninstalled it both on my iPhone and iPad. My iPhone still works perfectly in all ways.


When I check the settings for the files-app it looks odd. See attached picture.

I have checked and toggled permissions in settings.

I have the latest version of iPad OS and have had one major update from the problem first presented it self. Got 26.1 now and hade the previous version before with the same problem.

Tried rebooting and “hard rebooting”.

Tried uninstalling the files-app and reinstalling it.


I would like to solve this without reinstalling my iPad completely.


Best regards,

/Martin

Posted on Nov 18, 2025 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2025 8:51 AM

After numerous calls with Apple support the found a bug in iPad OS. They knew it existed but it was marked as solved, but obviously it was not.

If your folders have any special characters like +-_ the files will not open. Remove those, the files will open.

Hopefully they will solve the bug until next update.

2 replies
Question marked as Top-ranking reply

Nov 25, 2025 8:51 AM in response to martin991

After numerous calls with Apple support the found a bug in iPad OS. They knew it existed but it was marked as solved, but obviously it was not.

If your folders have any special characters like +-_ the files will not open. Remove those, the files will open.

Hopefully they will solve the bug until next update.

iPad: Unable to open or attaching files from files-app to non Apple apps

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