Apple Watch Series 10 passcode changed, numbers unresponsive

my apple watch serie 10 passcode changed on its own and now I cant change it, when I try to put the passcode I always had it doesn’t let me click the numbers, it only lets me use 3 numbers: 9 - 3 - 6 sorry if my explication is bad but English is not my native language hehe.. I didn’t change it!

Apple Watch Series 10

Posted on Nov 18, 2025 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2025 12:29 AM

Has the battery already been replaced or have you been swimming lately with your watch?

If your battery is defective and expanding, it might press agains the screen, causing such issues.

You should get the watch diagnosed by visiting an Authorised Apple Service Provider next to your place, or by contacting the official Apple Support directly.

Apple - Find Locations

Contact Apple Support - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 19, 2025 12:29 AM in response to Popybruenner

Has the battery already been replaced or have you been swimming lately with your watch?

If your battery is defective and expanding, it might press agains the screen, causing such issues.

You should get the watch diagnosed by visiting an Authorised Apple Service Provider next to your place, or by contacting the official Apple Support directly.

Apple - Find Locations

Contact Apple Support - Apple Support

Apple Watch Series 10 passcode changed, numbers unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.