I have downloaded the game MYST from app store, but it does not start. Instead, I see a book with turning pages.It won't stop, so I have to switch off my Mac to get restarted.
How can I make the game run, or otherwise, get my money back from the app store?
MacBook Air 13″
I understand and see what you are referring to.
This current version of the Myst app does launch with a splash screen and publisher video followed by a book with turning pages at the bottom of the screen. That appears to be a buffering icon and an indication of the game data being loaded. Eventually the game menu should appear, within 10-15 seconds.
If the game freezes at this point, you can try to exit by pressing Command-Q (⌘Q) as with any Mac app.
Then quit all other apps, restart the game and try again.
I understand you have already restarted the Mac to try to get beyond this, so the next step would be to delete the game from your Mac by dragging the app icon from the Applications folder to the Trash and then emptying the Trash. Then return to the App Store and download a fresh copy and try again.
Also, note the Myst system requirement says Sonoma 14.5 is the minimum. Check that your Mac is running the latest Sonoma update now at 14.8.2.
If the game still refuses to launch properly, then a refund may be in order.
This is Apple's guidance on how to request a refund for an App Store purchase:
Request a refund for apps or content that you bought from Apple - Apple Support
I understand and see what you are referring to.
This current version of the Myst app does launch with a splash screen and publisher video followed by a book with turning pages at the bottom of the screen. That appears to be a buffering icon and an indication of the game data being loaded. Eventually the game menu should appear, within 10-15 seconds.
If the game freezes at this point, you can try to exit by pressing Command-Q (⌘Q) as with any Mac app.
Then quit all other apps, restart the game and try again.
I understand you have already restarted the Mac to try to get beyond this, so the next step would be to delete the game from your Mac by dragging the app icon from the Applications folder to the Trash and then emptying the Trash. Then return to the App Store and download a fresh copy and try again.
Also, note the Myst system requirement says Sonoma 14.5 is the minimum. Check that your Mac is running the latest Sonoma update now at 14.8.2.
If the game still refuses to launch properly, then a refund may be in order.
This is Apple's guidance on how to request a refund for an App Store purchase:
Request a refund for apps or content that you bought from Apple - Apple Support
IIRC, the game Myst actually does begin with the visual of a book on a shelf with pages turning and then eventually to show a short video within the page of the book.
Myst is a game of puzzle solving using clues gathered while exploring the environment of the Myst island universe.
Have you tried clicking on the book that you see on screen. There should also be navigational control to change the view and move through the environment. See what happens when you use your arrow keys or mouse cursor for navigation. (Kinda like moving throught google street view)
It all starts at the books.
The books are a core part of how that game works.
“Players assume the role of an unnamed person who stumbles across an unusual book titled "Myst". The player reads the book and discovers a detailed description of an island world. Placing… [spoilers] [more spoilers]”
Sorry, I must correct myself. I did not try everything. I did not click on any item.
I couldn't, because there is no mouse pointer.
There is only the book and the computer doesn't react to whatever I do with the keyboard.
...
Tried all that. Nothing happens. The pages keep turning.
MYST game downloaded from App Store does not start
