my sister died 3 months ago and i am her legacy contact. i applied for access with the number and her death certificate and still have not been approved after more than 2 months. the website says 2 weeks. How long can it take?
[Re-Titled by Moderator]
Original Title: Legacy access delayed approval
Sorry to hear of the complications you’re experiencing in what are already difficult circumstances.
We are merely fellow users w/o any access to anyone else’s Apple Account.
As it certainly sounds like you’ve done everything correctly, you should reach out directly to Official Apple Support.
Contact Apple Support - Apple Support
That’s unfortunate.
I’d suggest calling back weekly until it’s resolved.
Apple support said to wait some more.
How long does it take to approve legacy access for a deceased family member's Apple Account?
