Netflix won't connect to the internet
Netflix won’t connect to internet
iPad Air, iPadOS 18
Netflix won’t connect to internet
iPad Air, iPadOS 18
If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with your iPad's network stack. If installed, the resolution is usually simple; you may only need to disable or remove the offending Security App and/or VPN.
If some Apps are working as expected, while others are not (such as Netflix) - you may find that a restart of your WiFi Router, followed by a restart of your iPad will clear the problem….
To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
If the problem persists, try deleting and reinstalling the Netflix App. Before reinstalling the App from the App Store, perform a forced-restart as previously described before reinstalling the App.
If still no luck, reset your iPad's network settings:
Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings
Do you have a VPN installed?
Netflix won't connect to the internet