Cannot access Zoom blur background on MacBook Pro

Can’t access the blur background on Zoom on my MacBook pro, instructions say go to stop video button , when only have start button, any suggestions?

iPhone 14 Plus, iOS 18

Posted on Nov 26, 2025 2:31 AM

Reply
1 reply

Nov 26, 2025 7:11 AM in response to Riojohnny

Make sure both your macOS and Zoom app software is up to date.

On my MacBook Air w Sequoia, the steps are:


If setting up the app, click Zoom > Settings... > Video and effects > Virtual backgrounds. This when not in a meeting.


If starting a meeting, find the "Blur my background" button on the intro screen.


If in a meeting, click the caret (up facing arrow) next to the video camera icon at the lower left of the screen and select "Blur my background".


Here is Zoom's guidance: Using blurred background - zoom

Cannot access Zoom blur background on MacBook Pro

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