Issues with Apple IDs, family sharing and merging
Hi
Im having so much trouble with my Apple IDs and I don’t know how to fix it.
for some reason I have two IDs, one with a gmail account and one with iCloud.
the iCloud account has all my notes/phone numbers etc plus iCloud storage.
the gmail one is the one I’ve got associated with apple tv and all my purchases.
I can’t seem to merge them or join them into a family account which would be the ideal.
the gmail account is in a family with my husband so we can watch Apple TV on different devices. I’ve tried coming out of the family and restarting a new one but there seems to be a glitch and I can’t re-add my gmail account to another family.
Until yesterday I was somehow signed into my iPhone on both accounts, I think one through settings and one through the App Store? I signed out of them as my husband accidentally bought an app with my credit card as we didn’t realise sharing Apple TV would mean he can access my payment cards. I was trying to turn that off and then got locked out of both accounts.
ive managed to get back in but can’t seem to change which one is logged in to Apple TV/App Store anymore. It just clicks through to a webpage to sign in to gmail, but when I go back to the phone in Apple TV it still says I’m in my iCloud account.
can anyone help?! I’ve had both email addresses for years and I’m scared to delete anything but I can’t see any way out of this situation!
thanks
iPhone 15, iOS 18