How do I resolve missing Prime membership and payment details in Apple purchase history?

"Prime membership"? Do you mean iCloud+?

If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a Mac, or on iCloud.com

- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.

- macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.

- macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud.

- On iCloud.com --> https://iCloud.com

ref: Check your iCloud storage on any device - Apple Support

Manage your iCloud storage on your Apple device - Apple Support

Sometimes restarting a device will get the system to take a fresh look at configurations.

If it still won't show, report the issue to Apple --> Choose your country or region - Official Apple Support Select your country, then a product.

or:

Worldwide iTunes support - Choose your country or region - Official Apple Support

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.

This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.