iPad Pro 9.7-inch not communicating with Magic Keyboard

iPad Pro 9.7inch model A1674 not communicating with Magic Keyboard despite cleaning the contacts, updating the iOS and restarting. The keyboard in the past did communicate, but failed to do so over a year ago. Is there a fix?


iPad Pro, iPadOS 16

Posted on Nov 30, 2025 7:51 AM

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3 replies

Nov 30, 2025 10:49 AM in response to PAC7439

Remove the iPad from the Magic Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support



iPad Pro 9.7-inch not communicating with Magic Keyboard

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