Wallet not displaying card entry form when adding a card

I’ve been trying to add card to my wallet but it won’t even display the card form entry, just showing this message and if I click “Learn More” it’ll refer me to a support website.

iPhone 11 Pro, iOS 18

Posted on Nov 30, 2025 11:55 PM

Reply
7 replies

Dec 1, 2025 6:38 AM in response to Henry_is_a_boy

Adding the card is irrelevant until the settings error is determined and adjusted. There is a setting that has been changed that the system detects. The most likely cause is the region setting. Is location services enabled to Wallet app? Can you think of any settings you have recently changed?


What country/region is your Apple Account set for? Do you use a VPN, antivirus or cleaning software?

Wallet not displaying card entry form when adding a card

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