How do I buy a refurbished iPhone when I live in Belfast

Really? Totally irrelevant, if I may say so. The question was why was his refurb order cancelled, and we have a probable import restriction because of the Windsor agreement (to keep the border invisible) not covering iphone refurbs. It probably needs Apple or UK government to look at this very complex Brexit created problem.

Try the Apple online store for the UK........Apple Store Online - Apple (UK)AppleApple › uk › store

Type in "refurbished" in the search box to check for availability.

LD150 wrote:

They managed to order it, but it was cancelled.

And we can't guess why Apple cancelled the order. It could be for any number of reasons, such as the payment method wasn't issued in the country of purchase, or the billing and shipping address are not a match. But again, we can only guess, so your suggestion to contact Apple Support was the right advice.

bumnote140 wrote:

Again, it’s because I am in Northern Ireland, technically part of the EU so it can’t be sent from the UK even though we are the UK. Cant be sent from the EU (ie Ireland) because we are part of the UK.

How would that affect refurbs but not new? Are they refurbished in Dublin?

If so, you know the answer. Complain to Brussels.

No idea, its part of UK. You could call Apple support https://support.apple.com

Unless it is an older phone (15 or older) is it worth the hassle for a small saving?

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1. If you desire to buy a brand-new iPhone then
   1. Purchase Apple Products from the Apple Online Store, Apple Retail Stores, and many Apple-authorized resellers and wireless service providers.
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They managed to order it, but it was cancelled.