Shift key not working

ajjup1204 wrote:

NOT WORKING

Here are some things to check.

When Keys Don't Behave Correctly - Apple Community

Also try an external keyboard to see if the internal one might be damaged.

ajjup1204 wrote:

NOT WORKING

If you want people to help you, you'll need to answer the questions they ask.

Are both shift keys not working? Do you perhaps have the caps lock enabled? It's generally the key right above the left shift key.

Please see the following, a post that is confusing does not typically result in helpful replies.

Writing an effective Apple Support Commun… - Apple Community

Do the left shift key and right shift key work (or not-work) the same way?

you can do some checking for stuck keys using keyboard viewer:

Use the Keyboard Viewer on Mac - Apple Support