How to enable Lossless and download features for an active Apple Music subscription on iPhone?

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How to enable Lossless and download features for an active Apple Music subscription on iPhone?

Hello,

I have an active Apple Music subscription, and I can listen to music without any problem. However, on my iPhone, the Lossless / High-Quality Audio / Download settings are not visible at all.

My subscription is fully active and not expired, but when I try to change the region, the system asks me to “keep the subscription.”

I kindly request that you enable Lossless and download features on my account so I can enjoy all music in full quality on my iPhone.

[Edited by Moderator]

Original Title: Hello,I have an active Apple Music subscription, and I can listen to music without any problem. However, on my iPhone, the Lossless / High-Quality Audio / Download settings are not visible at all.My subscription is fully active and not expired

Posted on Dec 2, 2025 9:19 AM

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Answer 1

Dec 2, 2025 10:18 PM in response to kanan49

Do not change your region. Perform the Sign Out/In of Media & Purchases

If the settings are missing entirely, your phone likely has a cached "verification token" that thinks you are a free user or on a restricted plan. You need to force it to re-check your status.

Open Settings.
Tap [Your Name] at the top.
Tap Media & Purchases.
Tap Sign Out. (This will not delete your photos or contacts; it only signs you out of the Store/Music).
Restart your iPhone.
Go back to Settings > [Your Name] > Media & Purchases and sign back in.
Open the Music app and wait 30 seconds for your library to reload. The settings should now appear.

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