2017 MacBook system upgrade download stalls

My 2017 MacBook running OS 13.7.6 wont download the 13.7.8 system upgrade. I don’t get any error messages, but the progress bar makes no progress.

Anyone know why?


MacBook

Posted on Dec 2, 2025 10:31 PM

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Question marked as Top-ranking reply

Posted on Dec 3, 2025 7:28 AM

Try booting in safe mode and apply the update then.

Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.

How to use safe mode on your Mac - Apple Support 


If you have installed any anti-virus, clean-up, security or VPN software, then you may need to disable it to update.

Also, disconnect any external devices - hubs, drives, etc. - before attempting to update.

2 replies
Question marked as Top-ranking reply

Dec 3, 2025 7:28 AM in response to St.Pete

Try booting in safe mode and apply the update then.

Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.

How to use safe mode on your Mac - Apple Support 


If you have installed any anti-virus, clean-up, security or VPN software, then you may need to disable it to update.

Also, disconnect any external devices - hubs, drives, etc. - before attempting to update.

2017 MacBook system upgrade download stalls

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