Apple TV+ shows display an error

apple tv signed up for a trial but I getting an "error occured please try again" when I try to watch any show. I've rebooted, no updates needed...but it works on my phone but not laptop why? Help please!

Posted on Dec 2, 2025 10:38 PM

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2 replies

Dec 3, 2025 4:25 AM in response to sabrinax99

For laptops (and desktops) you have two choices:

  1. Use the web interface, at tv.apple.com.
  2. Use the Apple TV app, available for Mac (macOS 10.15+) and Windows (Windows 10 or later). Apple TV app - Microsoft App Store

If one method doesn’t work for you, then please try the other.


If the issue persists, then please consider contacting the official Apple Support staff for assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Apple TV+ shows display an error

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