My refund hasn't been credited to my card

I requested a refund, and according to the website it was successfully processed. However, the funds have not been credited to my card. Please clarify the status of the transaction and let me know when I can expect the refund to appear.


[Re-Titled by Moderator]

Original Title: Refund processed but not

iPhone 13, iOS 18

Posted on Dec 4, 2025 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2025 11:52 AM

Here you go. From my experience it usually takes about 5 business days for my bank to post the refund to my account.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support




1 reply
Question marked as Top-ranking reply

Dec 4, 2025 11:52 AM in response to Rizassultan

Here you go. From my experience it usually takes about 5 business days for my bank to post the refund to my account.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support




My refund hasn't been credited to my card

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