iPhone detected cellular issue

My phone was on airplane mode for almost a month. When I finally turned airplane mode off, a notification popped up saying “CELLULAR ISSUE DETECTED.” I tapped on it. I tried restarting the phone and resetting the network settings multiple times, but I’m still facing the same issue. My phone stays on SOS with no service.


I called my carrier, and they said they don’t see any issue on their end. I also called Apple Support, and they told me the same thing. Also if I try to update my software phone gets struck at verifying update.


Please help me if you can.


Model: iPhone 14 Pro Max

Carrier: AT&T (Locked)

iPhone 14 Pro Max, iOS 26

Posted on Dec 4, 2025 11:48 PM

Reply
2 replies

Dec 4, 2025 11:54 PM in response to rajarshi21

Did you also try to reset the iPhone to factory settings, which will install a new iOS version? In case there is corrupted data on the iPhone causing this, set it up as a new device without using the latest backup.

If your SIM is detected again, restore from the backup, to get your data and settings back.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

iPhone detected cellular issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.