Image Capture Bug in Sequoia 15.7.2 On Mac mini M4 and 2020 Intel MacBook Air

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Level 1

4 points

Image Capture Bug in Sequoia 15.7.2 On Mac mini M4 and 2020 Intel MacBook Air

I haven't used Image Capture for a while, but today I needed to scan 5 pages using a Canon MF8280Cw, an MFC I have had and used for many years over numerous macOS versions. I have had the following problem on both a 2020 Intel MacBook Air and on a Mac mini M4 both running 15.7.2, even after downloading the latest drivers from the Canon web site.

If the Scan Mode is set to "Flatbed" and Image Correction is set to "Manual", all of the settings controls disappear as shown here:

If the Scan Mode is set to "Document Feeder" and Image Correction is set to "Manual", settings controls remain as normal. But switching back to "Flatbed" with Image Correction is set to "Manual", once again, all of the settings controls disappear.

This is obviously a bug that I'm hoping will be fixed in the next point release of 15.7, because I don't want to move to macOS 26 yet. Anyone else seen this problem?

Mac mini (M4, 2024)

Posted on Dec 6, 2025 11:20 AM

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Answer 1

den.thed

Level 10

90,928 points

Dec 6, 2025 12:38 PM in response to GordonMacMan

Reset the Mac's printing system and re-Add the Canon all-in one.

see > Reset the printing system on your Mac to solve a problem - Apple Support

If that does not fix the Image Capture scanning problem...?

follow up with > Solve scanning problems on Mac - Apple Support

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Answer 2

den.thed

Level 10

90,928 points

Dec 6, 2025 3:48 PM in response to GordonMacMan

Hmm… the next thing that I would try, is Safe Mode followed by a normal Restart.

Start up your Mac in safe mode - Apple Support

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Answer 3

GordonMacMan Author

Level 1

4 points

Dec 6, 2025 1:42 PM in response to den.thed

Appreciate your suggestions and reset the printer system, but the problem remains. The article on solving scanning problems only suggested deleting the scanner or MFC and adding it back, which I did when I reset the printing system.

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Answer 4

steve626

Level 6

13,791 points

Dec 6, 2025 9:18 PM in response to GordonMacMan

GordonMacMan wrote:

Appreciate your suggestions and reset the printer system, but the problem remains. The article on solving scanning problems only suggested deleting the scanner or MFC and adding it back, which I did when I reset the printing system.

I think this is indeed a bug that you have discovered. I have two scanners and with 15.7.2 both show the same problem that you reported. Another computer running Monterey does not exhibit the problem, however, on those same scanners.

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