trying to update using apple devices app on windows 11 pc

I'm trying to update my Ipad from 18.7.1 to 18.7.2 (I am trying 26 on my newer iphone first)


There isn't enough storage on the ipad to do it over wifi, so I am using the Apple Devices App on my windows 11 pc. I'm using the Apple Devices app because I can't find the Ipad on the Itunes app.


The Apple Devices App says the 18.7.1 on my ipad is the current version. So I can't do the update.


How do I get the Apple Devices app to recognize that 18.7.2 is available? (And how can I get it to recognize ios 26 when I take that step?)


The Ipad is an 8th generation Ipad with 32 GB of memory (only 3.5 of which is available, hence trying to update via computer). I have a second 8th generation Ipad with 64 gb of memory which I have updated to 18.7.2 over wifi. So in theory the update is capable of being run on the ipad. And the website says 8th generation Ipads can run ios 26.

iPad

Posted on Dec 6, 2025 12:23 PM

Reply
1 reply

Dec 6, 2025 3:52 PM in response to GeofH

Your iPad8 does indeed support iPadOS 26 - at the time of writing, the most recent version being iPadOS 26.1.


If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update*. To do so, you will need access to either a Windows PC (with iTunes for Windows installed - or the more recent Apple Devices App) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


(*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple



If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


trying to update using apple devices app on windows 11 pc

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