No sound with videos after iOS 26.1 update

Question

No sound with videos after iOS 26.1 update

After the iOS 26.1 update, I do not have any audio with videos on Facebook or Messenger, or at least, I can not locate the volume on/off button.

iPhone 13, iOS 26

Posted on Dec 10, 2025 2:14 AM

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Answer 1

Top-ranking reply

commanderzues Author

Level 1

5 points

Dec 10, 2025 2:28 AM in response to Kurtosis12

I just found my problem. After the update the volume was all the way down. I increased it and then also found by tapping the video playing and the on/off icon appeared.

Thank you for your reply.

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Answer 2

Kurtosis12

Level 9

76,396 points

Dec 10, 2025 2:33 AM in response to commanderzues

Glad you got it resolved.

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Answer 3

Kurtosis12

Level 9

76,396 points

Dec 10, 2025 2:21 AM in response to commanderzues

First try a forced restart, if that doesn't work reinstall the app. If that doesn't work contact the app developer for help with their software.

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)

Contact Meta for help with their software.

Here is a link to their help page.

https://facebook.com/help

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