iPhone 11 screen's damaged area became barely noticeable

Dear Apple Team,


I am writing to express my sincere gratitude for the incredible quality and durability of my iPhone 11 (model ZAA, 256GB).


A few months ago, my phone's screen suffered damage from an impact, resulting in a burnt rectangular area of about 4x7 mm. I was very upset and discouraged because I couldn't afford to replace it, so I continued using it as it was for about four months.


Recently, I noticed that the damaged area began to gradually shrink. Over the past few days, it has become smaller and smaller, and now it is barely noticeable unless you look very closely. This has been an amazing and unexpected experience for me.


I truly believe this reflects the exceptional engineering and quality that Apple stands for. Thank you to each and every one of your team members for creating such remarkable products. You are truly unmatched.


With heartfelt appreciation

iPhone 11, iOS 26

Posted on Dec 11, 2025 6:04 AM

Reply
3 replies

Dec 11, 2025 6:28 AM in response to amisen

amisen wrote:

Dear Apple Team,

I am writing to express my sincere gratitude for the incredible quality and durability of my iPhone 11 (model ZAA, 256GB).

A few months ago, my phone's screen suffered damage from an impact, resulting in a burnt rectangular area of about 4x7 mm. I was very upset and discouraged because I couldn't afford to replace it, so I continued using it as it was for about four months.

Recently, I noticed that the damaged area began to gradually shrink. Over the past few days, it has become smaller and smaller, and now it is barely noticeable unless you look very closely. This has been an amazing and unexpected experience for me.

I truly believe this reflects the exceptional engineering and quality that Apple stands for. Thank you to each and every one of your team members for creating such remarkable products. You are truly unmatched.

With heartfelt appreciation

It's nice to see you're happy. But this is a user to user only forum, so if you really want to send a compliment to Apple directly, use this link, where Apple will actually see it --> Feedback - iPhone - Apple


iPhone 11 screen's damaged area became barely noticeable

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