Not receiving password reset message for account

My account forget password when reset password give me time but can't send me message to reset password

iPhone 16 Pro Max

Posted on Dec 14, 2025 12:10 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2025 2:36 AM

No account recovery phone call or text:

1) Read this article: How to use account recovery when you can’t reset your Apple Account password - Apple Support

Did you use other equipment while the request was being processed? Note the two sections about how using devices while using Account Recovery may result in the request being cancelled automatically.

2) If the request was not canceled but you did not receive a message by the time anticipated, to go directly to https://apple.com/recover Follow the directions to regain account access.


1 reply
Question marked as Top-ranking reply

Dec 14, 2025 2:36 AM in response to Mor11

No account recovery phone call or text:

1) Read this article: How to use account recovery when you can’t reset your Apple Account password - Apple Support

Did you use other equipment while the request was being processed? Note the two sections about how using devices while using Account Recovery may result in the request being cancelled automatically.

2) If the request was not canceled but you did not receive a message by the time anticipated, to go directly to https://apple.com/recover Follow the directions to regain account access.


Not receiving password reset message for account

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