My iPad asking for a password on an unrelated account

Setting up new iPad and asking for password on account not mine to download some apps. I’m signed in on my account.




[Re-Titled by Moderator]


iPad, iPadOS 18

Posted on Dec 14, 2025 6:09 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2025 6:17 AM

If you are trying to download an app that was originally downloaded with a different account you will need to delete the app entirely and redownload it with your current signed-in account. If you think this is not the case, first check that your have your account set in Settings > Media & Purchases.

1 reply
Question marked as Top-ranking reply

Dec 14, 2025 6:17 AM in response to kirkgib

If you are trying to download an app that was originally downloaded with a different account you will need to delete the app entirely and redownload it with your current signed-in account. If you think this is not the case, first check that your have your account set in Settings > Media & Purchases.

My iPad asking for a password on an unrelated account

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