iPhone 13 mini; Battery won’t charge. Even plugged in it only shows 1%, will work for a half a request, then powers down

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iPhone 13 mini; Battery won’t charge. Even plugged in it only shows 1%, will work for a half a request, then powers down

Background: my iPhone 13 mini has never been serviced, it is from the Apple Store 1 year ago…it replaced a diff iPhone 13 mini that had a different issue.

Yesterday: my phone was fine, then all of a sudden it will not charge, it gets down to 1 % while it is on original charger…now it says it is unable to detect if its an apple battery…and battery health show 0% capacity.

WHYYYYY would this happen?

iPhone 13 mini

Posted on Dec 14, 2025 8:14 AM

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Answer 1

Top-ranking reply

Bob Timmons

Community+ 2025

Level 10

184,670 points

Dec 14, 2025 8:19 AM in response to liz ritchie

This would happen because the battery is defective and will need to be replaced.

Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.

You can find a list of authorized shops in your area using this link: Find Locations

About $80 (U.S.)

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Answer 2

Dec 14, 2025 8:17 AM in response to liz ritchie

Schedule an appointment at your Apple Store Genius Bar to have your phone tested --> Genius Bar Reservation and Apple Support Options - Apple

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