Ipad won't open and now passcode

Received new ipad pro and plugged it in. Days later I opened it up and it is asking me for password for Apple. I put it in but it will not accept it. I never put a passcode in, in the first place. I cannot get into my new iPad. Help


iMac 27″ 5K, macOS 13.7

Posted on Dec 14, 2025 9:32 AM

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2 replies

Dec 14, 2025 10:02 AM in response to ginhoge

ginhoge wrote:

Received new ipad pro and plugged it in. Days later I opened it up and it is asking me for password for Apple. I put it in but it will not accept it. I never put a passcode in, in the first place. I cannot get into my new iPad. Help


Thanks for posting in the MacBook Pro Community...


AppleID is one thing


Your iPad password typically would be something else—


ref: see iPad — iPad - Apple Community



You have 90 day call in support—


Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support


Ipad won't open and now passcode

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