Password reset problem without an Apple device

Hi everyone!


I had two Apple accounts. I managed to access one with great difficulty, but I can't access the other one at all. When I try to reset my password, it only asks if I can do it from an Apple device. But I don't have any Apple devices right now. How can I access this account from my computer? Can you help me?

Posted on Dec 14, 2025 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2025 1:29 PM

See “If you don’t have a trusted device” here.

If you forgot your Apple Account password - Apple Support


1 reply

Password reset problem without an Apple device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.