No Face ID after iOS26

Face ID does not work on iphone14 after ios26 update. Face ID will not reset. Says Face ID not available.

Posted on Dec 14, 2025 9:51 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2025 10:00 AM

Follow these steps, testing after each step:



If that didn’t work, then it could be a hardware issue.


According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:





Need more help?


Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

1 reply
Question marked as Top-ranking reply

Dec 14, 2025 10:00 AM in response to BayouProctor

Follow these steps, testing after each step:



If that didn’t work, then it could be a hardware issue.


According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:





Need more help?


Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

No Face ID after iOS26

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