Hello, I would like to ask about missing invoices for In-App Purchases.
On reportaproblem.apple.com, my purchase shows “This purchase does not have an invoice,” while the Purchase Summary page states that the receipt or tax invoice will be available within 24 hours.
Is this normal behavior for In-App Purchases (Genshin Impact)?
If the invoice does not appear after 24 hours, what is the recommended next step?
Thank you.
iPhone 11, iOS 26
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Missing In-App Purchase invoice with 'no invoice' message
