How do I remove payment verification requirement after cancelling a free trial subscription on Apple ID?

I cancelled a free trial subscription, but my Apple ID is blocked from downloading free apps. It keeps asking for payment verification even after I removed my card and added Apple ID balance. How do I remove the payment verification requirement.

The app has already charged me money yet there’s still a pending payment. I don’t intend to use this app whatsoever it was just a free trial that turned into a free disaster.



[Re-Titled by Moderator]

Original Title: Verification help

Posted on Dec 15, 2025 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2025 7:16 AM

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


2 replies
Question marked as Top-ranking reply

Dec 15, 2025 7:16 AM in response to rinall

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


How do I remove payment verification requirement after cancelling a free trial subscription on Apple ID?

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