Being charged for a subscription that's not showing

being charged for a subscription that’s not showimg

Posted on Dec 15, 2025 7:27 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2025 9:02 AM

What subscription?

Where are you seeing this subscription exactly?

Does it appear on your payment method's statement?

If so, does it appear as "apple.com/bill" or something else.

If it does not appear as "apple.com.bill" then its not coming form Apple and as such would not appear on your Apple account. You would need to manage it directly with the provider of the subscription.


If it does appear as "apple.com/bill", but does not show up in your subscriptions, then if you share your payment method with anybody or are the Family Organizer in a Family Sharing group, check the other person's or Family members accounts.

click here ➜ If you can't find the subscription you want to cancel - Apple.Support


If its just a message or email purporting you have a subscription it's probably a scam.

1 reply
Question marked as Top-ranking reply

Dec 15, 2025 9:02 AM in response to MorJasTay

What subscription?

Where are you seeing this subscription exactly?

Does it appear on your payment method's statement?

If so, does it appear as "apple.com/bill" or something else.

If it does not appear as "apple.com.bill" then its not coming form Apple and as such would not appear on your Apple account. You would need to manage it directly with the provider of the subscription.


If it does appear as "apple.com/bill", but does not show up in your subscriptions, then if you share your payment method with anybody or are the Family Organizer in a Family Sharing group, check the other person's or Family members accounts.

click here ➜ If you can't find the subscription you want to cancel - Apple.Support


If its just a message or email purporting you have a subscription it's probably a scam.

Being charged for a subscription that's not showing

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