Cannot Connect to Wifi on my Iphone or Macbook Pro Since Updating 12/12/25

Since the latest update that I performed on Friday, I have not been able to connect to my wifi. Everything else in the house connects except my Macbook and my iphone. I've toggled on and off. I've forgot network. I've did a hard reset on my phone. I've performed all the steps I've found. I even tried to remove the latest update, but the ability is not available on either of the devices. At first I thought it was my router - our Internet is through my apartment complex, but that is not it. Also, it shows the Wifi is connected on both devices, but I am still getting This Site Can't Be Reached on my Mac and the Internet does not load at all on my phone.

Posted on Dec 15, 2025 8:52 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2025 9:26 AM

iamchloebarksdale wrote:

Since the latest update that I performed on Friday, I have not been able to connect to my wifi. Everything else in the house connects except my Macbook and my iphone. I've toggled on and off. I've forgot network. I've did a hard reset on my phone. I've performed all the steps I've found. I even tried to remove the latest update, but the ability is not available on either of the devices.

At first I thought it was my router - our Internet is through my apartment complex, but that is not it.

Also, it shows the Wifi is connected on both devices, but I am still getting This Site Can't Be Reached on my Mac and the Internet does not load at all on my phone.


Seems odd.


Are you saying you do not have the luxury of doing a hard restart of the router....


In the past I have had a connection on the Mac but no internet—

>System Settings>Network>TCP/IP and Renew the DHCP Lease and compare your results.




does not speak to the iPhone— you can however "Reset Network Settings" and compare your results.



1 reply
Question marked as Top-ranking reply

Dec 15, 2025 9:26 AM in response to iamchloebarksdale

iamchloebarksdale wrote:

Since the latest update that I performed on Friday, I have not been able to connect to my wifi. Everything else in the house connects except my Macbook and my iphone. I've toggled on and off. I've forgot network. I've did a hard reset on my phone. I've performed all the steps I've found. I even tried to remove the latest update, but the ability is not available on either of the devices.

At first I thought it was my router - our Internet is through my apartment complex, but that is not it.

Also, it shows the Wifi is connected on both devices, but I am still getting This Site Can't Be Reached on my Mac and the Internet does not load at all on my phone.


Seems odd.


Are you saying you do not have the luxury of doing a hard restart of the router....


In the past I have had a connection on the Mac but no internet—

>System Settings>Network>TCP/IP and Renew the DHCP Lease and compare your results.




does not speak to the iPhone— you can however "Reset Network Settings" and compare your results.



Cannot Connect to Wifi on my Iphone or Macbook Pro Since Updating 12/12/25

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