How to recover lost Apple One free trial after mistakenly subscribing?

Hi, I bought Apple products for the first time in my life and I was not familiar with the programs. That's why I activated Apple One when my free three-month subscription for various programs was active. Now my three-month subscriptions are gone? Can't you give it to me again?




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Posted on Dec 16, 2025 3:13 AM

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1 reply

Dec 16, 2025 3:17 AM in response to sareh83

If you accidentally subscribed to Apple One while you still had free trials for services like Apple Music, Apple TV+, Apple Arcade, etc., you unfortunately can’t get those lost free trial periods back once they’ve expired. Apple’s rules say that free trials or offers for individual services cannot be reinstated after they end, even if you signed up for Apple One and lost the time you hadn’t used yet. They also won’t combine or extend free trials with Apple One offers, and Apple doesn’t have any obligation to give back that trial time after it’s gone. 




However, you can try asking Apple for a refund of the Apple One subscription charge if you didn’t want it — some people have gotten refunds by explaining the mistake, but Apple doesn’t guarantee it. The best way to do that is through Apple’s refund system. 



Try requesting a refund:


Visit Apple’s official refund page and choose “I’d like to request a refund” for the Apple One purchase. Apple will review and respond (usually within 24–48 hours). 




Here are two Apple Support links you can share:


Request a refund for apps or content you’ve bought from Apple – Apple Support (AU)


If you can't redeem your promotion for an Apple subscription - Apple


How to recover lost Apple One free trial after mistakenly subscribing?

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