Mail Issue after Software update 26.2

SDBergstrom wrote:

Updated to 26.2 software, now cannot access inbox in mail, incoming spam folder mail works just fine from same server. Deleted app and reset, works fine briefly and has the same issue. Error message states "Cannot get Mail. The mail server imap.earthlink.net is not responding". The account info is correct in mail settings. This started only after the software update last week. Any thoughts?

You'll need to reach out to earthlink support or look at their help site/forum since their server is not responding, this has nothing do with ios 26.2.

SDBergstrom wrote:

Help me understand why I can view all my blocked spam in that folder but not my inbox folder if the server is not responding on their end?

Again ask earthlink support why you can access spam but not your inbox.

When you get the answer from them, then respond back so other users can know why earthlink server wasn't working.

SDBergstrom wrote:

Earthlink has noted my concern and forwarded it to a higher level. They state it will be up to three days for a call back as they do not see any issues on my account or their end.

Did they have you try anything to troubleshoot the issue?