I have had a new Imac for a few weeks now. Currently running Tahoe 26.2. The Aura Anti-virus won't work. Aura has been in contact with Apple, and it looks like an Apple problem. Onyx won't run either, and I'm unable to upload pictures from my iphone to the computer....I have been a faithful user of the Mac since 2009, and I have never had so many problems. I think I should have purchased a PC. Anyone else having these problems????
iMac 24″, macOS 26.2
Shelby1975 wrote:
I have had a new Imac for a few weeks now. Currently running Tahoe 26.2. The Aura Anti-virus won't work. Aura has been in contact with Apple, and it looks like an Apple problem.
Onyx won't run either, and I'm unable to upload pictures from my iphone to the computer....
I have been a faithful user of the Mac since 2009, and I have never had so many problems.
I think I should have purchased a PC.
Anyone else having these problems????
Sorry have not had any issue...
You have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status
Returns & Refunds - Shopping Help - Apple — I would take advantage of the return window.
(Only items that have been purchased directly from Apple, either online or at an Apple Retail Store)
Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:
macOS antivirus - Protecting against malware in macOS - Apple Support
Security and your Apple Account Security and your Apple Account - Apple Support
Apple Platform Security - Apple Apple Platform Security - Apple Support
note—The current stable release of Tahoe including bug fixes, security updates is your macOS 26.2
You can submit your feedback here: Product Feedback - Apple
MacOS is the most secure operating system on the market. Privacy is at the very core of all Apple products and services.
I would advise against installing anything that interferes with that.
Don’t be fooled by clever marketing advertisement tactics that rely on fear to sell you a solution to a problem that doesn’t exist.
All the best! 👋🏼😉
First, you should uninstall Aura. Macs do not need any third-party AV app. Second, OnyX 4.9.3 runs fine in Tahoe 26.3.
Just to add, it's not an Apple problem. It's up to Aura to make sure it stays up to date with the latest releases.
26.2, 26.3 was a typo.
To address the remaining point, how are you trying to transfer photos from your iPhone to your Mac?
Transfer photos and videos from your iPhone or iPad to your Mac or PC - Apple Support
Problems with Apple and Tahoe 26.2
