Mac Photos iCloud sync stuck after library move
I’m having trouble helping my parents with their Photos library. It no longer seems to be syncing with iCloud.
I moved their library to an external drive because their internal SSD was full. The new library is set as the system library in Photos, and the photos in it are displaying properly. They are signed in on the Mac to the correct iCloud account. The other recent change is I upgraded them to Tahoe.
However, photos uploaded to iCloud from my mother’s phone don’t seem to be syncing to the Mac. I’ve checked on iCloud dot com, and the photos are indeed there. But pictures from the past couple of weeks aren’t showing up in Photos on the Mac.
When viewing the library and scrolling to the bottom, the “X Photos, Y Videos” message does have the same numbers as are shown in iCloud dot com. Below that, it says “Restoring from iCloud…” but nothing seems to be happening. There are maybe a few dozen new photos, so it shouldn’t be taking this long (the app has been open and displaying that message since yesterday).
Tahoe 26.1, 24-inch M1 iMac from 2021