Double Sided Print Option Grayed Out

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Double Sided Print Option Grayed Out

I use an Epson printer that allows for double sided printing. I have been able to print from my Mac many times now double sided, but today when I tried the option is grayed out and won't allow me to click on the drop down selection. I've been searching for a solution and I see people say to go to System Preferences --> Printers/Scanners-->Options and Supplies --> and check the dual printing. But this isn't an option on my computer - there is no dual printing option and only shows the ink supply levels. So, then I found some information that said to uninstall the printer completely and this will fix it. Well, I tried this also and after all that I still show a grayed out double sided printing drop down.

I am really hoping someone has some information on how I can fix this. I hate wasting so much paper doing single sided printing.

Thanks!

MacBook Air 13", macOS 10.14

Posted on May 1, 2019 12:02 PM

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Answer 1

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leroydouglas

Community+ 2024

Level 10

188,712 points

May 2, 2019 11:23 AM in response to c_goar

c_goar wrote:

I use an Epson printer that allows for double sided printing.

I have been able to print from my Mac many times now double sided, but today when I tried the option is grayed out and won't allow me to click on the drop down selection. I've been searching for a solution and I see people say to go to

System Preferences --> Printers/Scanners-->Options and Supplies --> and check the dual printing. But this isn't an option on my computer - there is no dual printing option and only shows the ink supply levels. So, then I found some information that said to

uninstall the printer completely and this will fix it. Well, I tried this also and after all that I still show a grayed out double sided printing drop down.

I am really hoping someone has some information on how I can fix this. I hate wasting so much paper doing single sided printing.

Thanks!

You do not say what exact Mac?

what exact macOS?

macOS 10.14 Mojave Support | Epson US

Is this wireless printing or cable?

try a cable connection if you are having issue with wireless?

Printers/scanners are typically the first causality in upgrading any OS, but it sounds like nothing changed for unless there was an update in the background—one down side to automatic updates installed

Turn off Automatic Downloads or App Updates Mac - Apple Support

Also on Mojave>System Preferences>Software Update>Turn off Automatic updates

You can go to Epson website and search for updated drivers.

How do I enable automatic double-sided printing for my ... - Epson

How do I enable double-sided printing for my product in ... - Epson

https://epson.com/faq/SPT_C11CD16201~faq-254132

Epson Connect Printer Setup for Mac OS X | Epson US

you can also try reset print system again:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343

If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.