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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have been getting calls from this numbers, 1-800-275-**** and 1-800-692-****, on both instances the message left sounded like it was from a robot. The message said for me to refrain from using my iPhone and icloud because they have been breached, so I needed to press 1 to get connected with customer service. Does Apple actually contact iPhone owners when icloud or device has been hacked or breached?
[Edited by Moderator]
iPhone 6 Plus, iOS 11
If you get a suspicious phone call or voicemail
Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
If you get a suspicious phone call or voicemail
Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Thank you stedman1! I figured it might be a scam, it seems like more and more scammers are reaching out through these types of calls. Not only from Apple but from other entities. I appreciate you solidifying my suspicions. Is there anywhere we can report these calls?
Apple does not make such calls.
The callers are criminals trying to steal your personal and financial information.
Thank you Eric Root! I appreciate all your information. I will keep my eyes and ears opened.
You are welcome.
Apple Support calls or contact
