Billing
Hi, I list my debit card and had to cancel it therefore my iTunes payment was declined. Have new card now but I’m not able to add it for some reason.
Question marked as
Top-ranking reply
Change or remove your Apple ID payment information - Apple Support
Payment methods that you can use with your Apple ID - Apple Support
If your payment method is declined, or you have a billing issue in the App Store or iTunes Store
FYI: These are user-only forums. Apple is not here. Thank you for your understanding and support. Should you need further help: Contact Apple Customer and Support Service.
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.