You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: M_healy
M_healy Author
User level: Level 1
4 points

Lost notes on iPhone 8 and in outlook mail

Hi


Im currently freaking out because all my notes from the past 3 years have deleted from my iPhone and my hotmail account that was linked to it.


I recently had to recover my apple account and change my password and I noticed my notes missing after that. My Apple ID uses the same email address as my hotmail account that is linked to notes.


Notes has also renamed itself Notes_0


I have tried EVERYTHING, deleting my hotmail account and re adding it under “other”, looking in recently deleted, making sure notes is toggled on under the email account etc.


PLZ HELP, I dunno what I did but I did it good

:(

iPhone 8 Plus, iOS 12

Posted on May 17, 2019 3:22 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,672 points

Posted on May 18, 2019 3:47 AM

Missing Notes from Notes App on iPhone, iPad


You can't find it in the recently deleted folder, then probably you have not deleted any Notes.

(See the GIF below)


The options are...

  • Check in your iCloud account: https://www.icloud.com
  • Check your email accounts that you had but removed. Because many of the accounts have notes synced like Google, Yahoo, Outlook, Exchange etc...


  • You may have shared the Notes over AirDrop
  • You may have sent the Notes via iMessage or email to someone
  • Did you backup on Mac/PC via iTunes? Restore from iTunes.
    • Take a fresh BackUp (Or else you will lose all new data, photos, Notes etc)
    • Restore from Old BackUp via iTunes (Not iCloud)
    • Retrieve your Note(s)
    • Restore from New BackUp via iTunes (Not iCloud)


Do not restore from iCloud backup.

iCloud backup doesn't include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos, Health data, call history, and files you store in iCloud Drive.




Use Notes on your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT205773





View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,672 points

May 18, 2019 3:47 AM in response to M_healy

Missing Notes from Notes App on iPhone, iPad


You can't find it in the recently deleted folder, then probably you have not deleted any Notes.

(See the GIF below)


The options are...

  • Check in your iCloud account: https://www.icloud.com
  • Check your email accounts that you had but removed. Because many of the accounts have notes synced like Google, Yahoo, Outlook, Exchange etc...


  • You may have shared the Notes over AirDrop
  • You may have sent the Notes via iMessage or email to someone
  • Did you backup on Mac/PC via iTunes? Restore from iTunes.
    • Take a fresh BackUp (Or else you will lose all new data, photos, Notes etc)
    • Restore from Old BackUp via iTunes (Not iCloud)
    • Retrieve your Note(s)
    • Restore from New BackUp via iTunes (Not iCloud)


Do not restore from iCloud backup.

iCloud backup doesn't include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos, Health data, call history, and files you store in iCloud Drive.




Use Notes on your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT205773





Reply

Lost notes on iPhone 8 and in outlook mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up