You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t verify credit card in iTunes.

I reset all settings on my Xs Max, iTiunes wants me to verify my credit card. OK, I can enter the CVV code, I can enter the expiration date, but it wants me to reenter the card number (highlighted in red)...........but I can’t type in that field!




Posted on May 25, 2019 5:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2019 12:42 PM

Hello evanskl,


Thanks for reaching out on the Apple Support Communities. I understand you’re unable to update your credit card information from the Settings on your iPhone. You’ve giving excellent details to explain what’s occurring. Not to worry. Head over to the Apple ID website: Manage your Apple ID - Apple. Select “Payment & Shipping” and update  you’re information there. Once updated, see if you are still receiving any messages, or if you’re able to proceed with using your iPhone XS Max. 


Cheers!

3 replies
Question marked as Top-ranking reply

May 26, 2019 12:42 PM in response to evanskl

Hello evanskl,


Thanks for reaching out on the Apple Support Communities. I understand you’re unable to update your credit card information from the Settings on your iPhone. You’ve giving excellent details to explain what’s occurring. Not to worry. Head over to the Apple ID website: Manage your Apple ID - Apple. Select “Payment & Shipping” and update  you’re information there. Once updated, see if you are still receiving any messages, or if you’re able to proceed with using your iPhone XS Max. 


Cheers!

Can’t verify credit card in iTunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.