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Purchase could not be completed

I keep getting this message after a few purchases.. what can I do?

iPhone XR, iOS 12

Posted on Jun 1, 2019 11:47 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2019 12:22 AM

Try doing as instructed and contacting iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Jun 2, 2019 12:22 AM in response to kendalcaldwell

Try doing as instructed and contacting iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Purchase could not be completed

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