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Apple remote will not work with my 2017 edition MacBook Air

My Apple remote will not work with my 2017 edition MacBook Air. Am I doing something wrong? The battery is good.




[Re-Titled by Host]

MacBook Air 13", macOS 10.14

Posted on Jun 4, 2019 5:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2019 9:55 AM

Hello riskmitigator,


Thank you for using Apple Support Communities! I understand that your Apple Remote doesn't work with your MacBook Air. I would be happy to help point you towards a resolution.


If you're attempting to set up and use the iTunes Remote app to control your iTunes library, you'll also need a supported iOS device, then set up the iTunes Remote app as follows:


Set up the iTunes Remote app - iTunes Help


If you're wanting to use the Apple TV Remote app or physical Apple TV remote, it would not use your Mac:



If this isn't what you're wanting to do, could you please provide more detail? What type of remote are you wanting to use with your Mac? How and where are you trying to play content?


Cheers!

2 replies
Question marked as Top-ranking reply

Jun 5, 2019 9:55 AM in response to riskmitigator

Hello riskmitigator,


Thank you for using Apple Support Communities! I understand that your Apple Remote doesn't work with your MacBook Air. I would be happy to help point you towards a resolution.


If you're attempting to set up and use the iTunes Remote app to control your iTunes library, you'll also need a supported iOS device, then set up the iTunes Remote app as follows:


Set up the iTunes Remote app - iTunes Help


If you're wanting to use the Apple TV Remote app or physical Apple TV remote, it would not use your Mac:



If this isn't what you're wanting to do, could you please provide more detail? What type of remote are you wanting to use with your Mac? How and where are you trying to play content?


Cheers!

Apple remote will not work with my 2017 edition MacBook Air

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