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Cursor hovering function gone in safari

Earlier, when using my macbook pro and the standard trackpad to move the cursor around, the cursor has interacted with the content on the web pages without needing an actual click (say moving the cursor over a facebook notification and the notification goes blue and you get some options to click on to the left, or when moving the cursor over a playing youtube video the scrubbing bar (?) at the bottom of the viewport shows up, or when hoovering/moving the cursor over the scrubbing bar it previews thumbnails from the video). That function has suddenly gone, and it relates to all web pages in Safari (other browsers work as normal).


In Youtube specifically, when playing a video in standard view or cinema view, the cursor almost always disappears completely no matter where I point it on the screen, and requirers a lot movement to come back to the screen.

MacBook Pro 15", macOS 10.14

Posted on Jun 9, 2019 8:27 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2019 8:40 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. 


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

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3 replies
Question marked as Top-ranking reply

Jun 9, 2019 8:40 AM in response to eclbirkeland

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. 


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Jun 9, 2019 9:21 AM in response to Eric Root

Ah wonderful, thank you! I only saw your second paragraph onwards at first, so I did the safe mode to begin with. When performing the actions in safe mode it all worked as it should, and after restarting normally again it seems to have resolved itself (I had no idea what Safe Mode was up until now, so thanks!). I did the clearing of the caches afterwards just for good measure.

Cursor hovering function gone in safari

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